Your Security
Keep a lookout for Scams and Fraud
the safety and privacy of its customers seriously, we provide this page to help forewarn our customers and provide some guidance if you think you may have become a victim of fraud
Top tips
Never pay in advance for the promise of a loan
Never give out personal information if you cannot verify the identity of the person or company contacting you
Never send money to a person or company if you don't recall taking a loan from them
Fraud is sometimes difficult to spot: some fraudsters take the name of genuine companies and pose as them sending letters or making cold telephone calls to their victims promising loan deals that don’t really exist. They invite the victim to part with the cash on the promise that a loan will follow. Be aware of these types of scams
Below are just two examples of scams where fraudsters have impersonated lenders or credit brokers, please read the details and learn how to protect yourself
Advanced fee loan scam
The fraudsters responsible for this scam demand upfront payment of various “fees,” requesting payment via money, wire or cash transfers, or via prepaid debit cards like Green Dot
The people that run these scams are skilled and experienced at persuading their targets to part with their money
Warning Signs
They ask for payment in advance
They ask for a prepaid debit card like Green Dot
They ask you to wire them money
Debt collection scam
These scammers make telephone calls impersonating legitimate collectors or lenders. In these calls, they fraudulently attempt to collect actual and phantom debts
Warning Signs
They threaten you with violence, arrest or wage garnishment
They refuse to provide you with your loan agreement or history
They attempt to collect an amount that is different than what you owe